A new day

Today was a special day. My business web site went live today! I will still continue to add stories and commentary to the Lean Submariner but the website bobmacpherson-speaker.info is my way to satisfy my passion for business process improvement, training services, and speaking. Check it out if you get the chance. In the next […]

Turn On Your GPS

A few weeks ago, we went up to the Finger Lakes region of New York. Neither of us had ever been there before so we did what we have always done. One of us will go on either Yahoo or MapQuest and see what the best route is. I should point out immediately that we […]

What is the most important part?

Systems thinking is an important part of Peter Senge’s Fifth Discipline. In an organization, it mostly means having the ability to see the whole while balancing the importance of the parts. For me, this has always been a touchstone of lean thinking. Every part has its own role and in any system, their interactions make […]

Prepare to Dive, Prepare to Dive

“Chief of the Watch, verify boat is ready to submerge” “Aye aye sir … Straight Board” “Very well Chief, Diving officer, Submerge the ship” “Aye Aye sir, Chief of the Watch, sound two blasts of the diving alarm and open all main vents” “On the 1MC… Dive Dive” The boat slides beneath the waves and […]